Brand crush
@adobe
The strategic bet here is positioning the brand not as a toolmaker, but as an orchestrator. By wrapping intimidating professional software in a conversational interface, they shift the user's role from operator to director.
The portable idea
The smartest plays right now involve hiding the heavy lifting. When your service is complex, your physical touchpoints need to do the exact opposite by signalling ease. We look for objects that solve multiple problems with a single mechanism, proving you handle the friction behind the scenes.


